Our 5-Year Health Guarantee
Every Tiny Hearts Maltipoo puppy is supported by a written five-year health guarantee covering qualifying serious hereditary and congenital health conditions.
Confidence and Protection When You Welcome Your Puppy Home
At Tiny Hearts Maltipoos, we work hard to give every puppy a healthy beginning. Our puppies are raised in our family home in Sheridan, Wyoming, with attentive daily care, appropriate veterinary support and carefully planned breeding decisions.
Our five-year health guarantee is intended to protect adopting families if a puppy is diagnosed with a serious qualifying hereditary or congenital condition that was present because of inherited or developmental factors.
This page provides a clear overview of our protection. The signed puppy purchase agreement issued at the time of sale contains the final binding terms, requirements, exclusions and available remedies.
Qualifying Serious Health Conditions
Coverage focuses on medically significant hereditary and congenital conditions that substantially affect the puppy’s quality of life and are confirmed by licensed veterinary professionals.
Hereditary Conditions
Serious inherited disorders passed through the puppy’s genetics and confirmed by appropriate veterinary examination or diagnostic testing.
Congenital Disorders
Serious structural or functional abnormalities that were present from birth, even when symptoms became noticeable later.
Qualifying Eye Disease
Diagnosed inherited eye disorders that cause serious and permanent loss of normal vision.
Serious Heart Conditions
Congenital or hereditary heart disease that materially affects normal health and requires significant treatment.
Qualifying Orthopedic Disorders
Severe inherited or congenital orthopedic conditions diagnosed through examination and appropriate imaging.
Serious Neurological Disease
Confirmed hereditary or congenital neurological disorders that substantially impair normal function.
What Is Covered and What Is Excluded
A health guarantee protects against qualifying inherited conditions. It does not replace routine veterinary care, pet insurance or responsible ownership.
Generally Covered
Subject to the signed agreement, veterinary confirmation and all buyer responsibilities, coverage may apply to:
- Serious hereditary disease confirmed by a licensed veterinarian and appropriate diagnostic testing
- Serious congenital defects present from birth
- Qualifying inherited heart, eye, neurological or orthopedic disorders
- Conditions that materially reduce normal quality of life or require major medical treatment
- A covered condition confirmed by a veterinary specialist when specialist review is appropriate
- Conditions diagnosed during the five-year coverage period and reported within the required timeframe
Generally Not Covered
The guarantee does not normally cover conditions caused after the puppy leaves our care or matters that are not serious hereditary or congenital disorders.
- Accidents, injuries, poisoning or trauma
- Illness caused by neglect, abuse, inadequate shelter or delayed veterinary treatment
- Contagious disease contracted after pickup or delivery
- Parasites, fleas, ticks, worms, giardia or coccidia, unless specifically stated otherwise in the contract
- Allergies, minor skin issues, ear infections or temporary digestive upset
- Dental development, retained puppy teeth or routine dental conditions
- Minor cosmetic differences, coat color changes, coat texture or final adult size
- Behavior, temperament changes, training difficulties or failure to housetrain
- Reproductive ability, fertility or suitability for breeding
- Conditions caused by obesity, poor nutrition, overexercise or failure to follow veterinary advice
- Routine expenses, preventive care or elective procedures
How We Work to Raise Healthy Maltipoo Puppies
No breeder can promise that a living animal will never experience a health problem. What we can promise is that health is central to our breeding decisions and puppy-care program.
We carefully consider parent health, temperament, family history, physical condition and available breed-relevant testing. Puppies are monitored throughout their development and receive age-appropriate care before going home.
Important Responsibilities for the New Owner
Our protection depends on the puppy continuing to receive timely veterinary care, proper nutrition and a safe home after leaving our care.
Veterinary Examination
Have the puppy examined by a licensed veterinarian within 72 hours of pickup or delivery, excluding Sundays and recognized holidays where appropriate.
Routine Preventive Care
Continue vaccinations, deworming, parasite prevention and wellness visits according to veterinary advice.
Proper Nutrition
Feed a balanced diet suitable for a small-breed puppy and maintain a healthy body condition throughout life.
Safe Daily Care
Protect the puppy from preventable injury, extreme temperatures, toxic substances and unsafe environments.
Health-Guarantee Claim Process
Contact us promptly if a veterinarian suspects a serious hereditary or congenital disorder.
Notify Tiny Hearts Maltipoos
Contact us in writing as soon as possible after the suspected covered condition is identified. Include the puppy’s name, date of birth and your current contact information.
Submit Veterinary Documentation
Provide the examining veterinarian’s written diagnosis, medical records, diagnostic results, treatment recommendations and relevant invoices.
Obtain Specialist Confirmation When Needed
For orthopedic, cardiac, neurological, ophthalmic or other complex claims, confirmation from an appropriate board-certified veterinary specialist may be required.
Review the Available Resolution
Once the documentation is reviewed and the condition is confirmed as covered, we will discuss the remedy available under the signed purchase agreement.
Possible Resolutions for an Approved Claim
The exact remedy depends on the diagnosis, supporting records and terms in the signed agreement.
Replacement Puppy
An approved family may receive a comparable puppy from a future available litter, subject to availability and the written agreement.
Purchase-Price Credit
A credit up to the original puppy purchase price may be applied toward a future puppy when permitted by the signed contract.
Approved Veterinary Assistance
In limited circumstances, written assistance toward qualifying treatment may be considered up to the contractual limit.
Frequently Asked Questions
These answers explain the general operation of our five-year protection.
When does the five-year guarantee begin and end?
Does the guarantee cover every veterinary expense?
Why is a veterinary examination required within 72 hours?
Are minor conditions covered?
Is estimated adult weight guaranteed?
Must I return my puppy to make a claim?
Bring Home Your Maltipoo with Greater Confidence
Meet our available puppies or contact our family with questions about parent health testing, veterinary care and the terms of our five-year health guarantee.